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RMHVAC 100 - Effective Communications for Increased Profits

This is a practical course in technical communication and active listening. This course will enable the student to communicate effectively both orally with customers, supervisors, and fellow staff, as well as in writing. Develop excellent customer service skills and can interact well with customers. Through role playing they will explain how a systems works or what kinds of repairs are needed in plain English to those who may not be so familiar with HVAC terms. They will practice patients and be comfortable answering questions, and follow-up as needed. The focus will be on professionalism in oral and written communication to reduce call backs.

Dates Available:

RMEC OSHA
Red Rocks Community College
13300 West Sixth Avenue
Lakewood, CO 80228
USA
(303) 914-6420
No dates currently available. Please check back again later.
Course Code: RMHVAC 100
Language: ENG
Credits: .6 CEUs
Materials Included: True
Fee: $300.00